981kis Privacy Policy — Member Personal Data Protection

981kis takes every member's privacy seriously. This Policy explains how we collect, process, and protect your personal data in accordance with international security standards and the Malaysia Personal Data Protection Act (PDPA).

256-bit SSL

All data is transmitted through bank-grade encrypted channels.

PDPA Compliance

Our operations comply with the Malaysian Personal Data Protection Act.

No Data Sales

Your personal data is never sold or shared without your consent.

Full Member Control

You may request access, correction, or deletion of your data at any time.

Important Note: This Privacy Policy comprehensively describes the privacy practices of 981kis. By registering or using the 981kis platform, you agree to the collection and use of information as described in this policy. We encourage you to read this document carefully in its entirety.

1Introduction and Scope of This Privacy Policy

981kis is an online entertainment platform committed to protecting the privacy and personal data security of every member. This Privacy Policy is designed to ensure you fully understand how your personal information is managed when you use the 981kis website, mobile app, and all associated services.

This Policy applies to all users who access the 981kis platform, including visitors without an account, registered members, and any individual who interacts with our services through any channel. By continuing to use the platform after the effective date of this policy, you are deemed to have read and agreed to all stated terms.

We understand that your trust is our most valuable asset. That is why 981kis is committed to full transparency in all matters relating to member personal data management. If you have any concerns or questions about privacy, our support team is always ready to assist you.

2Types of Personal Data We Collect

981kis only collects personal data that is strictly necessary to deliver quality services and maintain platform security. The data we collect falls into several key categories:

Data Category Example Information Primary Purposes
Identity Information Full name, date of birth, MyKad number Age verification & KYC
Contact Information Email, phone number, residential address Account communications
Financial Information Bank account number, e-wallet, transaction history Deposit & Withdrawal
Technical Data IP address, device type, web browser, operating system Security & fraud detection
Usage Data Game history, session duration, wagering preferences Service enhancement
Verification Documents MyKad copy, bank statement, proof of address KYC & Verification Process

We do not collect sensitive data such as health information, religious beliefs, or political views unless explicitly required by applicable law or regulatory obligations.

3How We Use Your Data

Every piece of data we collect is used for a clear and legitimate purpose. 981kis does not use your data for purposes unrelated to the platform's services without your prior consent. The following are the primary purposes for which your personal data is used:

  • Account management: Creating, maintaining, and protecting your member account, including identity verification and required KYC processes;
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions securely and accurately;
  • Customer support: Providing responsive and effective technical support and customer service;
  • Fraud prevention: Detecting and blocking suspicious activity, identity fraud, and platform abuse;
  • Legal compliance: Meeting regulatory obligations, including reporting to competent authorities when required;
  • Platform communications: Sending important notices related to your account, security, promotions, and service updates;
  • Continuous improvement: Analyzing usage patterns to improve the overall gaming experience and platform performance.

981kis will not use your data for third-party marketing purposes without your explicit consent. You may withdraw marketing consent at any time via your account settings or by contacting our support team.

4Data Sharing and Disclosure

981kis does not sell, rent, or trade members' personal data to any third party for their commercial gain. However, in the normal course of platform operations, we may share your data with certain parties in the following limited circumstances:

  • Payment service providers: FPX, DuitNow, Touch 'n Go eWallet, Boost, and partner banks for the purpose of securely processing financial transactions;
  • Game software providers: Licensed game content providers that supply games within the 981kis platform, subject to strict confidentiality agreements;
  • Technical infrastructure providers: Cloud computing and cybersecurity companies that assist in operating the platform securely;
  • Competent authorities: Law enforcement agencies, regulatory bodies, or courts where we are required to do so under applicable Malaysian law;
  • Identity verification services: Third-party providers that perform KYC checks and document verification for anti-money laundering compliance.

All third parties we work with are bound by data protection agreements requiring them to handle your information with a level of security and confidentiality no less stringent than our own standards.

5Data Security and Protection

The security of your personal data is 981kis's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected against unauthorized access, loss, or data breaches.

The technical and organizational security measures we implement include:

  • 256-bit SSL encryption for all data transmitted between your device and 981kis servers;
  • Password storage using irreversible hashing algorithms;
  • 24/7 real-time security monitoring by an in-house cybersecurity team;
  • Network segmentation and role-based access control (RBAC) for sensitive data;
  • Regular penetration testing by independent security experts;
  • Tested incident response procedures to address any security breaches swiftly;
  • Mandatory cybersecurity awareness training for all 981kis staff who handle member data.

Shared Responsibility: While 981kis implements comprehensive security measures, the safety of your account also depends on your own actions. Please use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.

6Cookies, Tracking Technologies and Analytics

The 981kis platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand aggregate platform usage patterns. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session management, and account security. These cookies cannot be disabled;
  • Preference cookies: Saving your preferences such as language, theme, and display settings for a more convenient experience;
  • Analytics cookies: Collecting anonymized usage data to help us understand how members interact with the platform for improvement purposes;
  • Security cookies: Used to detect suspicious activity, fraud, and unauthorised access attempts on your account.

You can manage cookie settings through your web browser preferences at any time. However, disabling essential cookies may affect core platform functionality and your overall gaming experience.

7Your Rights Regarding Personal Data

As a 981kis member, you have certain rights regarding the personal data we hold, in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010. We fully respect these rights and will process any related requests promptly:

Full Control Over Your Personal Data

981kis recognises and respects your rights under the Malaysia PDPA. The following are the rights you hold as a member of our platform.

Right of Access

You have the right to request a copy of all personal data we hold about you at any time. We will provide the information within 21 business days.

Right to Rectification

If any of your personal data is inaccurate or outdated, you have the right to request a correction or update to that record at no charge.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations to retain certain records for regulatory purposes.

Right to Object

You have the right to object to the processing of your personal data for direct marketing or profiling purposes without needing to provide any specific justification.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider of your choice.

Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict how we process your personal data while any dispute is being resolved.

How to Submit a Data Rights Request

To submit any request regarding your personal data rights, contact the 981kis support team via the email below. Include your account number and request details to expedite the process. We will respond within 21 business days of receiving your request.

8Data Retention Period

981kis retains members' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulatory obligations in Malaysia.

Our data retention period guidelines are as follows:

  • Active account records: Retained for the duration your account remains active and open;
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements;
  • Security and access logs: Retained for 12 months for security incident investigation purposes;
  • Support communication data: Retained for 3 years for customer service reference;
  • KYC Documents: Retained for a minimum of 6 years after account closure in accordance with compliance requirements.

Upon expiry of the defined retention period, your personal data will be securely deleted or anonymised using procedures that ensure the data cannot be recovered or re-identified.

9Child Protection

The 981kis platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under 18. All registering members are required to confirm they have reached the legal age to play.

Our age verification process includes identity document checks during KYC to ensure no minors can access the platform. Should we find that personal data has been collected from someone under 18, we will take immediate action to delete that data and close the account in question.

Parental / Guardian Advisory: If you discover that a minor under your care has registered or accessed the 981kis platform, please contact our support team immediately so we can take appropriate action without delay.

10Amendments to This Privacy Policy

981kis reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, new legal requirements, or improvements to how we protect members' personal data.

When significant amendments are made, we will notify members via:

  • A prominent notice on the 981kis platform homepage;
  • Email notification to your registered email address;
  • In-account notice upon the member's next login.

The "Last Updated" date at the top of this document will always be updated to reflect the latest version. Continued use of the platform after any amendment takes effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed of how we protect your information.

For any enquiries, complaints, or requests relating to this Privacy Policy, please contact our Data Protection Officer through the 981kis support channel, which operates 24 hours a day, 7 days a week. We are committed to responding in a reasonable timeframe and addressing every concern with seriousness and transparency.

Our Six Pillars of Privacy Protection

We do not just make promises — these are the concrete steps 981kis takes to ensure your personal data remains in safe hands.

End-to-End Encryption

All communications between your device and 981kis servers are protected with 256-bit SSL encryption — the same technology used by leading banks worldwide to secure financial transactions.

Multi-Layer Identity Verification

Our KYC process uses automated document verification technology combined with manual review by a dedicated team to ensure every account is legitimate and protected from misuse.

AI Threat Monitoring

The 981kis AI system monitors all platform activity 24/7 to detect suspicious patterns and respond to security threats before they affect your account.

Malaysian PDPA Compliance

981kis data management operations are designed to fully comply with the Malaysian Personal Data Protection Act 2010 and relevant international data privacy standards.

Segregated Data Storage

Financial data, personal information, and game records are stored in segregated environments with strict access controls, significantly minimising the risk of data breaches.

Regular Security Audits

981kis security infrastructure undergoes regular penetration testing and independent security audits by specialist firms to ensure your protection is always up to date.

Amendment History

  • Version 3.0 Jan 2026
  • Version 2.1 Jun 2026
  • Version 2.0 Jan 2026
  • Version 1.0 Mar 2023

Contact Us

For any privacy-related enquiries, we are here to assist you at any time.

24/7 support, every day

Join 981kis with Complete Confidence

Your personal data is protected with advanced encryption and a transparent privacy policy. Register today and enjoy a safe, fair, and exciting online entertainment experience alongside millions of 981kis members across Malaysia.

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